Privacy and Cookie Policy

I. Privacy Policy

Data Controller

The entity responsible for processing your personal data ("Data Controller") is:

PUNKT Ltd.

Email: office@punkt.studio

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.

This Privacy Policy applies only to the online activities of this website and is valid for visitors to this website with regard to the information they share and/or collect here. It does not apply to any information collected offline or via channels other than this website. This Privacy Policy describes how PUNKT Ltd. (“we”, “us”) manages your personal data and how you can adjust your preferences and settings.

IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY AND COOKIE POLICY, THEN PLEASE DO NOT USE THIS SITE.

1. Personal information you disclose to us and Information we collect

We collect personal information that you voluntarily provide when expressing interest in our information, products, or services, participating in website activities, or contacting us. The data we collect depends on your interactions with us, your choices, and the features you use. If you contact us directly, we may receive your name, email address, phone number, message content, attachments, and any other provided information. We process your personal data based on legitimate interests, contractual necessity, legal obligation, or consent where required.

2. How we utilise your information

We utilise the collected information in various ways, including the following:

  • Deliver, operate, and maintain our website
  • Enhance, personalise, and expand our website
  • Comprehend and analyse your usage of our website
  • Create new products, services, features, and functionality
  • Communicate with you directly or through our partners (if applicable) for purposes such as:
    • Customer service
    • Updates and other website-related information
    • Marketing and promotional purposes, including sending emails
    • Fraud detection and prevention

3. Third-Party Privacy Policies

3.1. GDPR Data Protection Rights

The General Data Protection Regulation (GDPR), a European privacy law effective as of May 25, 2018, governs how individuals and organisations may collect, use, and retain personal data. This law applies to our website, how we conduct our business, and the services we provide.

The GDPR aims to guarantee our right to privacy, safeguard our personal data, and enhance security against the misuse of our personal information. To comply with the GDPR, this website ensures:

  • You are informed of what data it uses and why;
  • We obtain your consent to use data for additional services, such as targeted advertising;
  • You can change your consent for various purposes at any time;
  • You have the right to request correction, deletion, or transfer of your data;
  • We disclose all third parties with whom we share your data.

Personal data includes any information that can be used to identify a user, such as email, name, mobile phone number, residential address, and IP address.

Your Rights Regarding Your Personal DataWe want to ensure that you are fully informed of your data protection rights. Every user has the following rights:

  • Access: You have the right to request copies of your personal data that we possess.
  • Rectification: If you believe any of your personal data is inaccurate or incomplete, you can request that we correct or complete it.
  • Erasure: Under certain conditions, you can request that we erase your personal data.
  • Restrict Processing: Under specific conditions, you can request that we restrict the processing of your personal data.
  • Object to Processing: You have the right to object to us processing your personal data under specific conditions.
  • Data Portability: Under certain conditions, you can ask us to transfer your personal data to another organisation or directly to you.
  • Lodge a Complaint: If you believe that our processing of your personal data is not compliant with the Regulation, you have the right to lodge a complaint with a supervisory authority. You can complain to the supervisory authority in the Member State where you live, work, or where the alleged infringement took place.
Supervisory Authority Contact Information:

Commission for Personal Data Protection (CPDP) – Bulgaria. Website: www.cpdp.bg

Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria.

Email: kzld@cpdp.bg 

You can find a full list of data protection authorities in the EU here.

3.2. CCPA Privacy Rights 

Under the California Consumer Privacy Act of 2018 (CCPA), California consumers have the right to request that a business disclose the personal data it has collected about them, delete any personal data about them, and not sell their personal data. Requests can be sent via email, office@punkt.studio, and the business has one month to respond.

4. Data collected from cookies

Cookies are small text files sent from a web server to your browser and stored on your device to help websites understand how their services work and improve them. We use cookies only with your explicit consent unless necessary for site functionality. We use cookies only with your explicit consent unless necessary for site functionality. There are two types: permanent cookies, which are stored for a longer period and collect identifying information, and session cookies, which last only for the duration of your visit and are never stored on your device. Most cookies do not contain sensitive or personal data. This site uses cookies mainly to track your behaviour, including which sections you visit, how long you stay, and the content you interact with. See the Cookie Policy below.

5. E-newsletter data

Тhis site may collect personal data from visitors related to their e-mail addresses in terms of subscribing to a newsletter. Through it, users of the site may receive updates and news at the request of their e-mail. 

6. To whom we share and disclose your personal information

We do not sell your personal data. The website owner does not grant the right to use, sell, disclose or share information about you (personal data within the meaning of the GDPR) with other individuals or unrelated companies except when:

  • necessary to provide services requested by you;
  • you have provided your explicit consent;
  • required by law or regulatory authorities.
  • shared with contractual partners who maintain confidentiality and data security.

7. Disclosure of your data to third parties 

Your personal data will only be shared under the following circumstances:

  • With government bodies, institutions, or individuals if required by law.
  • With individuals or organisations contracted to maintain the equipment, software, or hardware used to process personal data.
  • With partners who work on a contractual basis for the website owner to help provide services and who are bound by the appropriate obligations in place to maintain confidentiality and protect personal data.

The website owner may also use third-party service providers to process personal data for specific purposes, such as user behaviour tracking, email delivery, video embedding, audio streaming, etc. These companies may include, but are not limited to:

8. Period in which your personal data is stored

Your personal data is retained in accordance with applicable laws and regulations. The length of time that we keep your data depends on why we collected it. If there is no legal requirement, we will only keep your data for as long as it is reasonable to do so. This is determined by several factors, including our commitment to providing you with the best possible service and maintaining a good business relationship.

9. Protection measures

The website owner collects, processes, and stores personal data in compliance with all legal requirements and applies adequate technical and organisational security measures, such as encryption and pseudonymisation, when necessary.

10. Children's Information

The website prioritises the protection of children. It does not knowingly collect personal information from children under the age of majority under the applicable laws protecting children’s privacy and encourages parents to monitor their children's online activity. If you think your child has provided personal information, contact us immediately to have it removed at office@punkt.studio.

II. Cookie Policy

We do not intend to use cookies in any unrelated way or in excessive amounts, but we may add similar features in the future.

We may use cookies and similar tracking technologies to collect information about your interaction with our website. Some of these technologies help us maintain security, prevent crashes, fix bugs, save your preferences, and support basic site functions. This website only uses analytics and performance cookies after you acknowledge our cookie banner on the homepage.

1. Third-party Cookies

1.1. Webflow

This website is hosted by Webflow. Webflow does not add any cookies to customer sites such as ours.

1.2. Google Analytics

We may share your information with Google Analytics to track and analyse the use of our website. The Google Analytics Advertising Features that we may use include Remarketing with Google Analytics, Google Analytics Demographics and Interests Reporting and Google Display Network Impressions Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt-out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice

For more information on Google's privacy practices, please visit the Google Privacy & Terms page.

1.3. Meta Pixel

Cookies enable Meta to offer the Meta Products to you and to understand the information we receive about you, including your use of other websites and apps, whether or not you are registered or logged in. Meta uses cookies and receives information when you visit those sites and apps, including device information and information about your activity, without any further action from you. This occurs whether or not you have a Facebook or Instagram account or are logged in.

Meta’s website provides further information about its Cookies Policy and Privacy Policy and how you can control your information. 

2. Managing Cookies

You can disable cookies directly through your browser settings. Detailed instructions on how to manage cookies are available on your browser's website. For most browsers, you can:

  • See which cookies are currently active in your settings.
  • Clear cookies from your browser or device, either all at once or from a specific site.

Refer to your browser's documentation for help finding cookies on your device.

Questions and Concerns

If you have additional questions or require more information about the Privacy and Cookie Policy, please contact us at office@punkt.studio

Effective Date of Agreement: January 1st, 2025.